Order Confirmation Process
Before your order is finalized, our team will carefully review your purchase with you to confirm that the correct battery model, specifications, and capacity are selected for your equipment and application. This step ensures accuracy and helps prevent ordering errors.
Final Sale Policy
Once the order is confirmed and the purchase is completed; all industrial battery sales are considered final. Due to the size, weight, and specialized nature of these products, we do not accept returns or offer refunds after purchase.
Support After Sale
While refunds are not available, our team is committed to supporting you after your purchase. If you experience issues with your battery, we will assist with warranty claims, troubleshooting, and technical guidance as applicable.
To maintain your battery’s warranty, it's important that your battery is watered. We make watering systems available on the site and our recommendation is to add a watering system to your order. We will send you a weekly reminder to water your battery, and we will maintain a log to ensure that your warranty is intact should you ever need it.
